FAQs

Donations

Interested in donating to the Monarch Joint Venture? You can do so during your checkout process in our store! On the last page of the checkout you can add a donation amount of your choosing--this is totally optional. If you don't end up making a purchase in our store and would still like to donate, you can donate here. All donations go towards supporting the work we do to conserve monarch butterflies and their magnificent migration.

Handouts & Printed Materials

Looking for our printed handouts and bookmarks? You can check out our handouts & bookmarks on our downloads and resources page and order them here. Please note that we do not always have all of the MJV handouts printed and available for order. You can also bring send the pdf files to your local printer and have them print them for you, or print them yourself for free.

Bulk Orders

Interested in placing a large order of a product? We offer bulk discount pricing for certain store products for orders over 15-20 items (discount and eligibility is dependent upon the product & quantity).

Payments

The MJV online can accept orders via payments of credit card, check by mail, or purchase order. Just choose the appropriate method when you check out. If you choose to pay with a check by mail, we will send your order as soon as the check has been received. Any questions can be directed to the store manager rita@monarchjointventure.org.

Checks can be mailed to:

Monarch Joint Venture,
2161 University Ave W,
Suite 200,
St. Paul, MN 55114

If you are having problems with submitting your online credit card payment, please contact the store manager at rita@monarchjointventure.org and mention specifically what the error message or problem is. We cannot accept payment over the phone. Please DO NOT send credit card numbers via email.

If you have tax-exempt status, please email our operations manager at christine@monarchjointventure.org and we will assist you (see below).

Tax-Exempt Orders

The MJV Store is based in Minnesota, so Minnesota tax exempt individuals or organizations must email us at christine@monarchjointventure.org with the following information:

  1. Appropriate documentation to show your tax exempt status
  2. The items you wish to order including the shipping (a screenshot of your cart will work)

Please know that purchasing directly through the website will automatically charge you Minnesota State Sales Tax. Orders outside Minnesota will not be charged tax. If you are a tax exempt organization, and send us the necessary documentation, we will send you an invoice using your tax exempt status (and a PO if needed). As soon as this invoice is billed we will be able to send your order.

Shipping

The MJV has limited capacity for processing store orders, but we’ll work to get your order to you in a timely manner. Please email us in addition to placing your order if there is an urgent need for items ordered. Please allow 2-5 business days for processing and another 3-7 days for shipping. In total, we try to get your order to you within 2.5 weeks of receiving it.

If you have any questions regarding the shipping of your items, please email us at rita@monarchjointventure.org.

Due to measures taken by staff to slow the spread of the Covid 19 virus, your order may be significantly delayed. MJV staff are taking all recommended precautions against COVID-19 prevention and are working remotely, thus orders will be shipped about once per week. Please do feel free to place your order and we will get your items to you as soon as possible. Thank you for your understanding!

International Orders

International Orders do not qualify for MJV free shipping.

Shipping will take significantly longer for international orders, and can take up to 1 month to arrive once it has been shipped. If you have questions about placing an international order, please reach out to the store manager, Rita Morris rita@monarchjointventure.org. 

Do we sell or distribute milkweed?

Do we sell or distribute monarchs?

  • We do NOT sell monarchs at any life stage. Research has shown that the captive breeding of monarchs can cause many negative effects--you can read more about the risks of rearing monarchs HERE. If you are looking to raise (rear) monarchs, please only do so if you also plan on contributing data to a monarch community science program.

Monarch Lab Store Merge

In March 2019, the Monarch Lab store merged with the MJV store. If you have been redirected from www.monarchlab.org and are searching for items that used to be available through Monarch Lab, please note that some items have been discontinued. Feel free to contact us with questions.